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What if I didn't receive an order confirmation email?

Sometimes order confirmation emails are filtered by your mail client's spam filters. Check the spam folder of your inbox to identify if this has happened.

You can always check the status of your order and confirm that it was properly submitted by logging in to your account (using the person icon in the upper right corner of the site). Once logged into your account, the "My Orders" menu will list your recently placed orders.

If you checked out as a guest, you can check the status of your order and find a tracking number once it ships by clicking here. If you do not have your order #, email Christy at resources@northpoint.org or call us at 1-866-866-5621 and we'll be happy to confirm that your order was successfully placed. 

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