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How do I return a product that is no longer needed?

Within 90 days of purchase, we are happy to accept the return of any items in new condition.

Because our products are updated and reprinted on a regular basis, we cannot accept returns of items purchased more than 90 days earlier.

 Return Process

  1. Email us at resources@northpoint.org with your order details.   
  2. Mail your item(s) back to us. Please package them carefully since we will not be able to issue a refund for any products that are damaged in transit. If possible, include the order number or name associated with the order and mail your item(s) to:

    North Point Resources
    Attn: Customer Returns
    4400 North Point Pkwy
    Suite 152
    Alpharetta, GA 30022

    Please note that you are responsible for the shipping costs and choice of carrier when sending a return.

  3. Once we receive your item(s), we will issue a refund via your original method of payment.
  4. You’ll get an email notice that your return has been accepted and a refund has been issued.

For large ministry orders of more than 100 units of a single product, two additional terms apply to any returns. Read about them here

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