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What should I do if I forgot my password?

If you have forgotten your password, click the "Forgot Your Password" link located below the password box on the sign in screen. You will receive an email prompting you to reset your password. 

The password reset email should arrive within 30 minutes of your request. If it has not arrived, first check your spam/filtered email folder. Because this is an automatically generated email, it can get stuck in your email client's filters. 

If the password reset email never arrives or if you're still having issues logging in, just give us a call at 866-866-5621 or email us at resources@northpoint.org. We'll be happy to reset your password for you.

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